All transportation experts agree that air travel is safer than any other mode of transportation when you compare the number of incidents and deaths per traveler on an annual basis to automobile, train, bus and ship accident rates. Overall safety is no excuse for not implementing a disaster preparedness plan. Your plan should cover prevention, [ ] The post Call Recording Devices & Disaster Preparedness Plans appeared first on ATIS LP.
The transportation industry is huge, and multi-pronged. It spans services that range from order processing and logistics to collecting tolls by phone for inter- and intrastate infrastructure projects. All said, the transportation industry is a complex ecosystem with unique customer service opportunities and challenges. One of those challenges is leveraging the power of innovative high-tech [ ] The post Industry Specific Laws for Recording Phone Calls appeared first on ATIS LP.
Your revenue streams depends on effective lead generation strategies and strong closing skills. Sales call recording technology empowers your force to become better decision-makers, thoughtful negotiators and confident sales agents. Some managers struggle with delegating responsibility to their team members, assuming that a hands-on, tight-fisted approach is the best way to manage your brand reputation and [ ] The post Sales Call Recording Technology: Training, Upselling & Lead Generation appeared first on ATIS LP.
The ATIS Phoenix 2.0 Phone & Radio Recording platform advances the metric of how well Campus Public Safety departments operate in fast paced environments. The PhoenixPRO software application exponentially improves the way campus dispatchers & end users conduct investigations, lock out, escort, and other critical campus emergency services. Direct results include lowering of man power [ ] The post The Best Recording Choice by Price & Solution in Campus Public Safety Today appeared first on ATIS LP.
Whether your firm is outsourcing customer service, routing emergency calls for your community association or getting ready to implement in-house call center services, you need to understand the legal challenges ahead. Call center recording policies protect your organization against unwarranted legal challenges. Or, the policies can open the door for constant headaches. Most contact centers record [ ] The post Call Center Recording & Legal Compliance appeared first on ATIS LP.
Inbound call center performance drives growth for external partners. Professional sales agents and customer service representatives are essentially extensions of the brand. Call centers answer incoming calls during peak times and are a full time solution for companies with limited staff. Data recording software provides hard evidence the team consistently meets, or exceeds, expectations. Voice capturing [ ] The post Data Recording Software & Sales Force Performance appeared first on ATIS LP.
Capturing interactions with contact center call recording technology is a popular solution to enhance training and enforce compliance with both internal and external policies. This vital call center feature allows company leaders to protect their assets and build long-term relationships with customers, colleagues and service partners. Innovation and integration means you can record text and [ ] The post Should Your Contact Center Call Recording Policy Include Transcription? appeared first on ATIS LP.