During an emergency, especially a fluid event with expanding involvement, effective communication is vital. The ability to rapidly establish reliable communication between law enforcement agencies, mental health professionals, medical teams and other responders can make the difference in how many lives are saved or lost. VoIP call recording technology plays an increasing role in mobilizing [ ] The post The Role of VoIP Call Recording & Crisis Response Management appeared first on ATIS LP.
Reviewing the transcripts of recorded air traffic control conversations gives investigators a better understanding of the sequence of events that preceded an in-flight incident. The review process examines radar segments in conjunction with related ATC voice files. It provides an in-depth view of what key personnel saw, said and did at every stage of a [ ] The post Recording Air Traffic Control Conversations Enhances Aeronautical Safety appeared first on ATIS LP.
All transportation experts agree that air travel is safer than any other mode of transportation when you compare the number of incidents and deaths per traveler on an annual basis to automobile, train, bus and ship accident rates. Overall safety is no excuse for not implementing a disaster preparedness plan. Your plan should cover prevention, [ ] The post Call Recording Devices & Disaster Preparedness Plans appeared first on ATIS LP.
The transportation industry is huge, and multi-pronged. It spans services that range from order processing and logistics to collecting tolls by phone for inter- and intrastate infrastructure projects. All said, the transportation industry is a complex ecosystem with unique customer service opportunities and challenges. One of those challenges is leveraging the power of innovative high-tech [ ] The post Industry Specific Laws for Recording Phone Calls appeared first on ATIS LP.
Your revenue streams depends on effective lead generation strategies and strong closing skills. Sales call recording technology empowers your force to become better decision-makers, thoughtful negotiators and confident sales agents. Some managers struggle with delegating responsibility to their team members, assuming that a hands-on, tight-fisted approach is the best way to manage your brand reputation and [ ] The post Sales Call Recording Technology: Training, Upselling & Lead Generation appeared first on ATIS LP.
The ATIS Phoenix 2.0 Phone & Radio Recording platform advances the metric of how well Campus Public Safety departments operate in fast paced environments. The PhoenixPRO software application exponentially improves the way campus dispatchers & end users conduct investigations, lock out, escort, and other critical campus emergency services. Direct results include lowering of man power [ ] The post The Best Recording Choice by Price & Solution in Campus Public Safety Today appeared first on ATIS LP.
Whether your firm is outsourcing customer service, routing emergency calls for your community association or getting ready to implement in-house call center services, you need to understand the legal challenges ahead. Call center recording policies protect your organization against unwarranted legal challenges. Or, the policies can open the door for constant headaches. Most contact centers record [ ] The post Call Center Recording & Legal Compliance appeared first on ATIS LP.