The transportation industry is huge, and multi-pronged. It spans services that range from order processing and logistics to collecting tolls by phone for inter- and intrastate infrastructure projects. All said, the transportation industry is a complex ecosystem with unique customer service opportunities and challenges. One of those challenges is leveraging the power of innovative high-tech [ ] The post Industry Specific Laws for Recording Phone Calls appeared first on ATIS LP.
Establishing, or upgrading, an enterprise contact center can be complex and confusing. The decision whether to implement a UC plan that is primarily cloud-based, utilizes only legacy telephony and on-site software, or combines both is often driven by budgets and financial constraints. Skype, whether used with on-site servers or cloud solutions, is a powerful, flexible [ ] The post How do I record my business Skype-to-phone calls? appeared first on ATIS LP.