The transportation industry is huge, and multi-pronged. It spans services that range from order processing and logistics to collecting tolls by phone for inter- and intrastate infrastructure projects. All said, the transportation industry is a complex ecosystem with unique customer service opportunities and challenges. One of those challenges is leveraging the power of innovative high-tech [ ] The post Industry Specific Laws for Recording Phone Calls appeared first on ATIS LP.
Call center call recording laws provide guidance for organizations who want, or need, to capture conversations without compromising personal privacy. Statutes ensure the rights of individuals and companies are protected, while trying to balance the needs of all parties who conduct business over traditional telephone equipment and web-based computing devices. Every responsible organization reviews state [ ] The post Call Center Call Recording Laws That Complicate Your Communication Strategy appeared first on ATIS LP.