Establishing, or upgrading, an enterprise contact center can be complex and confusing. The decision whether to implement a UC plan that is primarily cloud-based, utilizes only legacy telephony and on-site software, or combines both is often driven by budgets and financial constraints. Skype, whether used with on-site servers or cloud solutions, is a powerful, flexible [ ] The post How do I record my business Skype-to-phone calls? appeared first on ATIS LP.
Once you learn the step-by-step instructions to record Skype calls, you are ready to start taking advantage of the many benefits the technology offers. For example, coaching employees via Skype is a proven training method. You get the same one-on-one intimacy and focus as you would if you were in the same room with your [ ] The post The Best Way To Record Skype Calls For Customer Service Training appeared first on ATIS LP.